How to Check Balance in Globe (Load, Promo Data Inquiry)

You can check Globe SIM load balance, data balance, and WiFi balance by the following guidelines below. There are three methods of checking promo data and SIM load balance: by GlobeOne app, using USSD code, and sending text to 8080.

Globe Telecom provides services to check balance for Globe At Home prepaid WiFi. Before availing Globe Customer services, you must proceed with Globe SIM Registration steps. It is also the best solution to check registration status through checking balance.

Methods of Globe Balance Inquiry Check

Below all the methods are given step by step with extra guidelines to make the process smooth and simple.

Using the USSD Code
Using SMS
Using Official App (GlobeOne)

Method 1: Using the USSD Code

You can use this method for your keypad phones which is beneficial for keypad users without needing an internet connection, and using this method you can check these types of Balance Inquiry in Globe SIM:

Check Globe SIM Card Balance
Globe Promo Data Balance Inquiry
Check WiFi Balance

Check Globe SIM Card Balance

Open the dialer on your phone.
Type *143# and press call and hit send.
The Globe SIM load balance will appear on the top of the screen.

Globe Promo Data Balance Inquiry

Dial *143# on your phone.
When the menu shows up, type 0 to select My Account.
Then type 1 to choose Data Balance.

using ussd code *143# check data balance in globe

How to Check WiFi Balance

Type 1 to choose Mobile WiFi balance.
Choose your account type: enter 1 if you are a prepaid user or type 2 if you are a postpaid user.
Enter your Mobile WiFi/MyFi number and press Send.
Type 1 for Balance Inquiry.
Your remaining WiFi balance will now appear on the screen.
When the menu appears, choose “Balance Inquiry” or “My Account.”
Your remaining load, data, or promo balance will show on the screen. This method works even without internet, as long as your phone has globe sim signal.

Method 2: Using SMS

Open the messaging app in your Android, iPhone, or keypad phone.
Create a new message and type BAL (or type DATA BAL if you want to check your data balance).
Send this message to 8080.

After a few seconds, you will receive a text message with your remaining load, data, or promo balance.
This method is also helpful when you do not have the internet.

Method 3: Using the GlobeOne App

Step 1: Install the GlobeOne app on your phone from the Google Play Store (Android) or the App Store (iPhone).

Step 2: Open the app, enter your Globe mobile number, and log in.

Step 3: On the home screen, you will see your load balance, data balance, and any active promo you are using.

Step 4: Click on the “data usage” option to see full details of your promo data balance and SIM card balances.

Step 5: You can also check extra details like bills, past balances, or your promo subscriptions.

Common Issues and Solution

Why is 143# not working?

Possible reasons

Temporary Globe network issue
SIM not properly registered
Weak signal or roaming
Globe migrating services to the GlobeOne app

Solutions

Restart your phone
Turn Airplane Mode on and then off
Use the GlobeOne app instead

Texting BAL to 222 but not receiving a reply?

Reasons:

SMS service outage
Insufficient signal
SIM not active or expired
Network delay

Fix:

Wait a few minutes and try again
Restart your phone
Check your balance through the GlobeOne app

Best Method to Check Balance

Below is the comparison table given which method is effective for you to check Globe SIM Card Balance or data balance.

Method	Applicable to Device	Internet needed?	Best for
USSD Code	Keypad Phone, Android, iPhone	No	Fast check, no internet needed
SMS/Text	Keypad Phone, Android, iPhone	No	When you prefer text and basic service
GlobeOne App	Smartphones	Yes	Full details, promos, usage history

Tips in Case GlobeOne Not Showing Balance

If your GlobeOne App is not showing balance, you can use these tips to resolve the errors.

Check Internet Connection

First of all, check your internet connection. You can try it by playing a YouTube video; by doing it, you will confirm whether the internet is working fine or not.
If the internet is slow, then try to move to the area where SIM signals work fast.

Close and Reopen App

If the app suddenly crashes when opened, then close the app and open it again.
If the problem persists, then clear the cache in the app. Clear the cache of the app in the settings of your phone.

Update and Login Again

In case you are trying to refresh the app but the dashboard is loading and not displaying, then logout from the app and log in again.
Please make sure the app is updated to the latest version. You can check it through Play Store or App Store where you will find the “update” option.

Clear Cache Method

You can clear cache in Android in Settings of the phone, then click Apps, then tap GlobeOne, click Storage and Clear Cache.
Restart your phone then recheck Globe balance in the app to test whether it’s working fine.

Yes. All methods using the USSD dial code 143#, sending an SMS to 8080, or checking through the GlobeOne app are free to use for checking your load balance.

Most methods are free of extra charge for Globe prepaid users in the Philippines. But you should always check current terms.

Yes, you can use the USSD method or the app if you are using Globe roaming data or WiFi. But roaming charges may apply.

You should first turn off your mobile data. Then check your active promos in the GlobeOne app. Also, disable background data for apps. If the problem still continues, contact Globe customer service and report your issue.

How to Check Balance in Globe